Understanding our

Privacy Policy

Last updated August 2023

Settify respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you use our system and tell you about your privacy rights and how the law protects you.

Introduction

The Settify product and brand is owned and operated by Settify Pty Ltd (ABN 75 613 076 574). Settify is an Australian legal technology company. We have worked with a range law firms to develop the online system that you are using. Law firms who use our service may have their own privacy policy which can be accessed from their website. If you have any questions about our service or privacy policy, you can contact our Support Team at support@settify.com.

Personal Information we collect and how we use and share it

1. This information we collect

We collect the following types of personal information:

We collect these types of personal information directly from you via our interactive online system. We collect this information when you use our website or if you contact us.

2. How we process your information

We will process your information in accordance with the Personal Information Protection and Electronic Documents Act 2000. This means we will keep personal data up to date; store and destroy it securely; do not collect or retain excessive amounts of data; protect it from loss, misuse, unauthorised access and disclosure; and ensure that appropriate technical measures are in place to protect personal data.

3. How we use your information

We primarily use your information to prepare a brief for your lawyers, so that they can quickly understand the key issues in your legal matter.So that we can provide a good service to you and to Law Firms, we also use your information to provide tech support, billing, record keeping, and providing reports on usage. We may collate, process, disseminate and publish statistics based on an aggregation of data held on our files provided the data relating to any individual may not be identified from the resulting analysis.

4. How long we store your information for

We store your information for 60 days, so that you and Law Firms can come back to it. Then 60 days after you or Law Firms have last accessed your information, we freeze your information and make it inaccessible from the cloud. Your information can be made cloud-accessible again if you contact us to request it. We store your information in ‘deep freeze' and off the cloud for 2 years, after which time all identifying information is permanently destroyed. An anonymised version of the data is retained indefinitely.

5. Sharing your information

If you complete the questions on our product, we may provide your information to law firms, but only where you have given us permission to do so. We take your privacy seriously, and only disclose information to the extent required to enable us to provide our service to you.

We may disclose your personal information for the purposes described in this privacy policy to:

Settify's collaboration with Law Firms. We provide online induction systems to law firms and collect your personal information from you on their behalf. We only disclose that personal information to law firms that you expressly ask us to do so, done by booking an appointment during the induction process. When you are ready to book an appointment, we will provide firms with your name, address, and date of birth, and your spouse's name, address, and date of birth. A law firm will use that information to see whether they can act for you. If the law firm can act for you, we provide them with the rest of your information. If the law firm can't act for you, they will have no access to the rest of your information.

6. Legal protection of your information

As with any lawyer-client relationship, the information you provide is confidential, and you retain ownership of the information. Communications made through this website may also be subject to legal professional privilege, meaning they do not have to be disclosed to third parties who might seek the information (this is a good thing).

7. Security

The security of your Personal Data is very important to us. We will ensure that we have in place appropriate technical and organisational measures to prevent unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to Personal Data.

Your rights in relation to your information

You have the right to:

We do not use automated decision-making or profiling

It is conceivable that the firms we work with will use automated decision-making or profiling which relies on the information we provide them. You should refer to law firm's own privacy policy if you are concerned about that.

Cookies Policy

We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device.

What is a cookie? Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

How long are cookies stored for? Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie. Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your answers, and generally improve the user experience. You can find more information about cookies at https://allaboutcookies.org/

Cookies used on the website

Here are all the different types of cookies we use on this site:

Changes to this Privacy notice

We may make changes to our Privacy Notice from time to time. When we do so we will place our changed Privacy Notice on the website www.settify.com . We will make clear any changes we have made to our changed Privacy Notice. We will always put the date of our Privacy Notice in its heading so that you can easily find this information.